SOCIAL MEDIA USE AS A DETERMINANT OF KNOWLEDGE SHARING PRACTICES AND SERVICE DELIVERY BY LIBRARIANS IN TERTIARY INSTITUTIONS

TABLE OF CONTENT

CHAPTER ONE: INTRODUCTION

1.1       Background to the Study                                                                                          

1.2       Statement of the Problem                                                                                          

1.3       Objective of the Study                                                                                              

1.4       Research Questions                                                                                                    

1.5       Hypotheses                                                                                                                

1.6       Scope of the Study                                                                                                    

1.7       Significance of the Study                                                                                          

1.8       Operational Definition of Terms                                                                                

CHAPTER TWO: REVIEW OF LITERATURE

2.0 Introduction                                                                                                                      

2.1       Social Media use in Libraries                                                                                     

2.2       Knowledge Sharing Practices                                                                                     

2.3       Service Delivery in Libraries                                                                                       

2.4       Social Media Use and Knowledge Sharing Practices in Libraries                              

2.5       Social Media use and Service Delivery in Libraries                                                   

2.6       Social Media Types for Knowledge Sharing Practices and Service Delivery            

in Libraries     

2.7       Theoretical Frameworks                                                                                                                                                                        2.8       Conceptual Model                                                                                                   

2.9       Appraisal of Literature                                                                                                            

CHAPTER THREE:  METHODOLOGY

3.0       Introduction                                                                                                                

3.1       Research Design                                                                                                         

3.2       Population                                                                                                                   

3.3       Sample size and sampling Technique                                                                          

3.4       Research Instrument                                                                                                   

3.5       Validity and Reliability of Research Instrument                                                        

3.6       Method of Data Collection                                                                                         

3.7       Method of Data Analysis                                                                                           

3.8       Ethical Consideration                                                                                                

CHAPTER FOUR: DATA ANALYSIS, RESULTS AND

   DISCUSSION OF FINDINGS

4.0       Introduction                                                                                                                

4.1       Demographic information                                                                                           

4.2       Analysis of Research Questions                                                                                 

4.3       Test of Hypotheses                                                                                                     64

4.4       Discussion of Findings                                                                                               66

CHAPTER FIVE: SUMMARY, CONCLUSION AND

  RECOMMENDATIONS

5.0       Introduction                                                                                                                

5.1       Summary                                                                                                                     

5.2       Conclusion                                                                                                                  

5.3       Recommendations                                                                                                      

5.4       Contribution to Knowledge                                                                                        

5.5       Suggestion for Further Studies                                                                                   

References                                                                                                                              

Appendix A: Questionnaire