ProjectClue.com WhatsApp or Call Us

projectclue whatsapp icon07030248044

Project Topic:

AN ASSESSMENT OF THE FACTORS AFFECTING ELECTRONIC MONEY TRANSFER IN BANKING INDUSTRY

Project Information:

 Format: MS-WORD ::   Chapters: 1 - 5 ::   Pages: 60 ::   Attributes: Questionnaire, Data Analysis, Abstract  ::   1,755 people found this useful

Project Department:

ACCOUNTING UNDERGRADUATE PROJECT TOPICS, RESEARCH WORKS AND MATERIALS

Project Body:

CHAPTER ONE

1.0     INTRODUCTION        

1.1     BACKGROUND OF THE STUDY 

1.2     STATEMENT OF THE PROBLEM

1.3     OBJECTIVES OF THE STUDY     

1.4     RESEARCH QUESTIONS

1.5     RESEARCH HYPOTHESIS

1.6     SIGNIFICANCE OF THE STUDY

1.7     SCOPE OF THE STUDY

1.8     DELIMITATION OF THE STUDY

1.9     DEFINITION OF TERMS     

CHAPTER TWO

2.0     LITERATURE REVIEW

2.1     CONCEPT OF E-BANKING

2.2     MOBILE MONEY

2.3     MERITS OF MOBILE MONEY SERVICES

2.4     FACTORS AFFECTING THE ADOPTION OF MOBILE MONEY SERVICES

2.5     FACTORS AFFECTING THE ADOPTION OF MOBILE MONEY SERVICES

2.6     THEORETICAL FRAMEWORK

2.7     EMPERICAL FRAMEWORK

2.8     SUMMARY OF LITERATURE REVIEW

CHAPTER THREE

3.0     RESEARCH METHODOLOGY

3.1     RESEARCH DESIGN

3.2     AREA OF STUDY

3.3     POPULATION OF THE STUDY

3.4     RESEARCH SAMPLE AND SAMPLING TECHNIQUE

3.5     INSTRUMENT FOR DATA COLLECTION

3.6     VALIDITY OF THE INSTRUMENT

3.7     METHOD OF DATA COLLECTION

3.8     METHOD OF DATA ANALYSIS

CHAPTER FOUR

4.0     DATA ANALYSIS AND PRESENTATION

CHAPTER FIVE

5.0     SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATION5.1     SUMMARY

5.2     CONCLUSION

5.3     RECOMMENDATIONS

REFRENCE

CHAPTER ONE

INTRODUCTION

1.1            Background to the Study

Banks have been significantly affected by the evaluation of technology; competition between banks has forced them to find new market to expand, and the number of financial institutions that offer electronic banking products increased. Hence, banks have begun to offer electronic banking services to improve the effectiveness of distribution channels through reducing the transaction cost and increasing the speed of services. Recently, electronic banking has become the way for the development of banking system, and the role of electronic banking is increasing in many countries. It offers opportunities to create services processes that demand few internal resources, and therefore, lower cost. As well as it provides wider availability and possibility to reach more customers. From the customers' point of view, electronic banking allows customers easier access to financial services and time saving in managing their finance (Almazari and Siam, 2008; Ayrga, 2011; Tan and Teo, 2000). Indeed, the emergence of electronic banking has prompted many banks to develop marketing and information technology strategies in order to stay competitive. Venkatesh, Morris, and Davis (2003) noted that the successful implementation of information systems is dependent on the extent to which such a system is used and eventually adapted by the potential users. Information system implementation is not likely to be considered successful if users are unmotivated to use that type of technology, and thus it will not bring full benefits to the organization. In order to motivate customers to use electronic banking, banks must make key improvements that address the customers' concerns.

The banking sector has been the backbone of every country. It implements and brings about economic reforms. Any change in this sector through technology has a sweeping impact on any country. The developments in information collection, storage, processing and transmission technologies have influenced all aspects of the banking activity. Moreover the changing business environment offers challenges and opportunities to the organizations. The changing customers’ perception of quality poses unique challenge. Excellence in quality has become an imperative for organizational sustainability (Lewis et al., 1991). The developments of technology shave enabled organizations to provide superior services for customers’ satisfaction (Surjadjaja et al., 2003).

As it was discovered that there is need of high quality service to its customers the banks started introducing the quick system to ensure that its customers are being satisfied like, mobile money, electronic transfer etc. The new systems facilitates settlement of interbank fund transfers, cheques and electronic funds transfer clearing obligations, payment card switch balances and money market transactions. Electronic transfer is also used to bridge the gap between the rural and urban society. Is plays an important role in the access of financial services and the development of financial services. Mobile banking offers an opportunity to "revolutionize" access to finance.

1.2            Statement of the Problem

The use of e money transfer has become extremely popular among customers as convenient mode of transactions”. The technological innovation has transformed the banking sector. The advantages of using e money transfer have given new impetus in dimensions of service quality and banks are offering new choices to customers. Cabas (2001) noted investment opportunities, reduction in costs, satisfaction of customers and competitiveness as motives to enhance the used of software to the existing network. Moutinho (2002) established that software application facility resulted in speed of transactions and saved time for customers. Due to the growth and development of banking industry, the need for having effective and efficiency in service became the great issue to be tackled. The number of bank customers preferring to use self-service delivery systems is on the increase. This preference is attributed to increased autonomy in executing the transactions. Banks are increasing their technology-based service options to remain competitive. Despite the banking sector introducing the e-banking as one of the delivery channel, there are still problem of inconvenience of services, fear of technology security and confidentiality, technical knowhow, the technology usage and reliability. Therefore, this study aimed assessing of the factors affecting the electronic money transfer in banking with views to minimizing the challenges faced by electronic money transfer, using Access Bank as a case study.

1.3     Objective of the Study

The main objective of this study is to find out and assess the factors that affects electronic money transfer in Access bank, specifically the study intends to:

1.     Find out the levels in which people are using electronic money transfer in Nigeria

2.     Find out and analyze the factors that affects electronic money transfer in Access bank

3.     examine the impact of electronic money transfer on the performance of the Banking sector

1.4     Research Question

1.     To what level are people using electronic money transfer in Nigeria?

2.     What are the factors that affects electronic money transfer in Access bank?

3.     What is the impact of electronic money transfer on the performance of the Banking sector?

1.5     Research Hypothesis

Ho: there are no significant factors that affects electronic money transfer in Access bank

Hi: there are no significant factors that affects electronic money transfer in Access bank

1.6     Significance of the Study

The findings of the study will enable stakeholders in the banking industry to become aware of the essential dimensions of software application service quality that influence customer satisfaction and in doing so, enable them to come up with measures to improve the performance of the e money transfer operations.

Findings of this study are also expected to serve as a stimulant and stepping stone for future researchers and academicians by suggesting areas where further studies need to be conducted on the same or similar topics. Again, policy makers are expected to use the findings of this study for policy formulation.

1.7     Scope of the Study

This research work will be conduted in a branch of Access Bank in Lagos state, also the concept of e-banking will be examined in this research.

1.8     Delimitation of the Study

Finance for the general research work will be a challenge during the course of study. Correspondents also might not be able to complete or willing to submit the questionnaires given to them.

However, it is believed that these constraints will be worked on by making the best use of the available materials and spending more than the necessary time in the research work. Therefore, it is strongly believed that despite these constraint, its effect on this research report will be minimal, thus, making the objective and significance of the study achievable.

Get the complete project »


Instant Share On Social Media:


Can't find what you are looking for?
Call (+234) 07030248044.

OTHER SIMILAR ACCOUNTING PROJECTS AND MATERIALS

A COMPARATIVE ANALYSIS OF COMPUTERIZED ACCOUNTING SYSTEM AND MANUAL ACCOUNTING SYSTEM

 Format: MS WORD ::   Chapters: 1 - 5 ::   Pages: 72 ::   Attributes: Questionnaire, Data Analysis, Abstract  ::   4771 engagements

CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY Accounting system according to an Italian monk, Luca Pacioli (1491), is the combination of personnel records and procedures that a business uses...Continue reading »

A COMPARATIVE ANALYSIS OF COMPUTERIZED ACCOUNTING SYSTEM AND MANUAL ACCOUNTING SYSTEM

 Format: MS WORD ::   Chapters: 1 - 5 ::   Pages: 70 ::   Attributes: Questionnaire, Data Analysis, Abstract

CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY Accounting system according to an Italian monk, Luca Pacioli (1491), is the combination of personnel records and procedures that a business uses...Continue reading »

A COMPARATIVE ANALYSIS OF COMPUTERIZED ACCOUNTING SYSTEM AND MANUAL ACCOUNTING SYSTEM (A Case Study Of Ama Breweries Plc. Eke, Udi L.G.A And Africa Petroleum Plc Presidential Road)

 Format: MS WORD ::   Chapters: 1 - 5  ::   Pages: 87 ::   Attributes: Questionnaire, Data Analysis,Abstract  ::   12011 engagements

ABSTRACT This research study is a comparative analysis of computerized accounting system and manual accounting system with reference to Ama breweries plc. and African petroleum plc. all in Enugu state...Continue reading »

A COMPARATIVE ANALYSIS OF COMPUTERIZED ACCOUNTING SYSTEM AND MANUAL ACCOUNTING SYSTEM (A study of Ama breweries Plc. and Africa petroleum Plc)

 Format: MS WORD ::   Chapters: 1 - 5 ::   Pages: 72 ::   Attributes: Questionnaire, Data Analysis, Abstract  ::   3367 engagements

ABSTRACT This research study is a comparative analysis of computerized accounting system and manual accounting system with reference to Ama breweries plc. and African petroleum plc. all in Enugu stat...Continue reading »

A COMPARATIVE ANALYSIS OF COMPUTERIZED ACCOUNTING SYSTEM AND MANUAL ACCOUNTING SYSTEM (A study of Ama breweries Plc. Eke, Udi L.G.A and Africa petroleum Plc Presidential road)

 Format: MS WORD ::   Chapters: 1 - 5 ::   Pages: 67 ::   Attributes: Questionnaire, Data Analysis,Abstract  ::   2616 engagements

CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY Accounting system according to an Italian monk, Luca Pacioli (1491), is the combination of personnel records and procedures that a business uses to...Continue reading »

A COMPARATIVE ANALYSIS OF EARNING QUALITY BEFORE AND AFTER ADOPTION OF IFRS IN NIGERIA (A CASE STUDY OF MONEY DEPOSIT BANKS ABUJA)

 Format: MS WORD ::   Chapters: 1 - 5 ::   Pages: 80 ::   Attributes: Questionnaire, Data Analysis, Abstract  ::   3620 engagements

CHAPTER ONE INTRODUCTION BACKGROUND OF THE STUDY The purpose of International Financial Reporting Standard (IFRS) is to ensure high degree of transparency and comparability of financial statements....Continue reading »

What are looking for today?

WHAT OUR CUSTOMERS ARE SAYING:
  • 1. Abubakar Sani from Nigerian Investment Promotion Commission said "I had a wonderful experience using ProjectClue, they delivered not only on time, but the content had good quality. I recommend ProjectClue for any project research work.".
    Rating: Excellent
  • 2. Ogunniran Olawale from Ekiti state university said "Projectclue is really safe and reliable Quick access to project works Nice customer service Fast delivery of request Recommend this toy fellow students ".
    Rating: Excellent
  • 3. Fahat Nasir from isa kaita college of education dutsinma said "Fish farming a solution unemployment ".
    Rating: Very Good
  • 4. Ajimbi Oluwarotimi from Theology school osun said "Good ".
    Rating: Very Good
  • 5. Clement Abdullahi Ogiji from National Open University of Nigeria said "I am a living witness and have recommended project clue to a lot of students, so far none have been disappointed, very reliable and, trustworthy and dependable".
    Rating: Excellent
  • 6. Jhuee from Sultan national high school said "Good quality. I recommend project clue for any project research work.".
    Rating: Excellent